top of page

Privacy Policy

ReadyBridge ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

This data may be collected when you:

  • Register for or attend our courses, classes or events

  • Contact us via phone, email, website, or in person

  • Subscribe to our newsletter or marketing communications

2. How We Use Your Information

We use your data to:

  • Provide and manage our services

  • Communicate with you about courses, schedules, or changes

  • Respond to your enquiries or feedback

  • Send you updates and marketing communications (where you have opted in)

We will never sell your data to third parties.

3. Lawful Basis for Processing

Under UK data protection laws, we must have a lawful basis for using your personal data. These include:

  • Consent – where you have given clear permission for us to process your data for a specific purpose (e.g., receiving marketing emails)

  • Contract – where processing is necessary for a contract you have with us (e.g., registering for a course)

  • Legal obligation – where we are required to process your data by law

  • Legitimate interests – where processing is necessary for our legitimate business interests (e.g., improving services), and your rights do not override those interests

4. How We Store and Protect Your Data

We store your data securely using appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure or destruction.

Access to your personal data is restricted to authorised staff who need it for the purposes described in this policy, and all such individuals are subject to confidentiality obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

If you request deletion of your data and we are not legally required to keep it, we will securely delete or anonymise it.

6. Your Rights Under UK GDPR

As a data subject in the UK, you have the right to:

  • Access – Request a copy of the personal data we hold about you

  • Rectification – Request correction of any inaccurate or incomplete data

  • Erasure – Request deletion of your data where there is no legal reason for us to continue processing it

  • Restrict processing – Ask us to suspend processing in certain circumstances

  • Data portability – Request the transfer of your data to you or another provider

  • Object – Object to processing where we are relying on legitimate interests

  • Withdraw consent – Withdraw your consent at any time where we are relying on it to process your data

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.

7. Third-Party Services

We may share your data with trusted third-party service providers who help us operate our business (e.g., email service providers, scheduling software). These providers are contractually required to protect your data and only use it as instructed by us.

We do not transfer your personal data outside the UK or EEA unless adequate safeguards are in place.

8. Marketing Communications

If you have opted in to receive marketing communications from us, you can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We will not send you marketing communications without your explicit consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified on our website or directly if appropriate. Please check back periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

ReadyBridge
Email: info@readybridge.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: https://ico.org.uk

bottom of page